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 Functional Medicine | Frequently Asked Questions

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Do you accept insurance?

​Our office does not bill insurance. You may pay by cash, check, credit card, or HSA debit card. Upon request, we can provide you with a copy of the superbill which you can submit to your insurance company for possible reimbursement for out-of-network care. The superbill is a detailed medical receipt that contains procedure codes, diagnosis codes, and the fees charged for your office visit. We cannot guarantee what reimbursement, if any, you may receive. We do not submit claims or call insurance companies directly. We do not participate with Medicare, nor do we bill Medicare for any services rendered. A patient can NOT submit superbills to Medicare for possible reimbursement. 
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Why don't you accept insurance?

Unfortunately, when providers participate with insurance carriers, they enter into a contract that allows the insurance companies to dictate what services will be supplied, limiting the quality of care that we believe you deserve. We believe this approach of seeing patients for shortened visit times does not allow us to create the personalized plan of care that is necessary in a functional approach. Most laboratory services provided by LabCorp or Quest can be billed directly to your insurance plans. Some specialty labs may not be covered by your insurance plans. Please check with your insurance company regarding deductibles and reimbursement for out-of-network labs. It is not the responsibility of Faith Hope & Wellness to understand your insurance coverage.

Typical patient and treatment/expectation?

Patients vary in complexity and health goals. We help people with complex chronic disease with the goal of healing from the inside. Many patients are able to tailor back their medications in this instance. We collaborate with the patient’s primary care physician and specialists before discontinuing medications. Treatment focuses on lifestyle intervention,  nutrition, exercise, sleep, stress reduction and optimization of relationships.  Herbals and nutraceuticals/supplements may be prescribed to help support your body, based on personalized needs. Prescription medication may be prescribed as well, depending on disease and symptom severity. This truly holistic approach incorporates both eastern and western options. And is overall directed by the patient’s goals and preferences; within the context of safety and efficacy for the health concerns being addressed. A trusting relationship between patient and practitioner is paramount and an extremely valuable tool available to promote health and healing. Time is spent cultivating this relationship to build mutual trust and respect.
​Non-compliance with office policies and procedures is not acceptable as it uses up valuable professional and administrative staff time that could be used to care for other patients.  Our professional and administrative team work extremely hard to help our patients navigate the protocol and the medical system in order to recover.  We have a very busy practice and provide care for the most complex patients.  Our team consists of dedicated Christians who understand our patients are stressed and often not able to think clearly and remember things.  We are very patient and forgiving.  However, our team must be treated with patience, courtesy and respect.  Staff abuse will not be tolerated and is a reason you would be discharged from our practice.

Are you my Primary Care Physician?

​​You are required to have a primary care physician. Rebecca Hart ANP-BC offers functional medicine only and does not function as your primary care physician. You must have a primary care physician for physicals, wellness visits and urgent care purposes. We do not respond to urgent requests of any sort, including messages or phone calls, you must have a primary care doctor for this purpose.
Florida Teleheath Link:  https://flhealthsource.gov/telehealth/

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